Counseling
Counseling Services
Cost of Counseling Services
What is the cost of therapy?
Private Pay Options
At Family Services of El Paso, we believe that everyone deserves access to care, regardless of how they choose to pay. For individuals who prefer not to use insurance, or whose coverage may not include behavioral health services, private pay is available.
$120 x session.
Can I use my health insurance?
Insurance Eligibility & Coverage
Using Insurance at Family Services of El Paso
Family Services of El Paso works with Medicaid, CHIP, Employee Assistance Programs (EAPs), and many private insurance plans. Because insurance policies differ, coverage and costs can vary. We recommend contacting our office before your visit so our team can review your benefits and explain any financial responsibility you may have.
What costs might I be responsible for?
Depending on your insurance plan, you may have some out-of-pocket expenses, which can include:
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Visit fees (copays): A set amount required at the time of each appointment
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Annual deductibles: The amount you pay toward services before insurance coverage begins
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Cost sharing (coinsurance): A percentage of the service cost you may owe after meeting your deductible
Our staff is available to help you understand these terms and what they mean for you.
Is a referral required?
Many insurance plans allow clients to access behavioral health services without a referral. If your insurance plan does require one, we will notify you and assist you with next steps.
Are mental health services always covered by insurance?
Mental health coverage is not included in every insurance plan. Some plans may limit or exclude these services, or may use a separate provider to manage behavioral health benefits. We can help you confirm what services are covered under your plan.
Concerned about affordability?
We’re here to help
Sliding Fee & Financial Assistance
Family Services of El Paso is committed to ensuring that cost is never a barrier to receiving support. We do not deny services based on a person’s ability to pay or on race, color, sex, national origin, disability, religion, age, sexual orientation, or gender identity.
We offer sliding-fee services based on household income and family size to help make counseling and support services more accessible to our community. Eligibility for reduced fees requires a brief application and income documentation.
If you are experiencing financial hardship, please know that you are not alone—and help may still be available. We encourage you to reach out so we can explore options together and connect you with the support you need.
Consumer Health Record Access Information
Sec. 181.105. REQUIRED INFORMATION REGARDING CONSUMER ACCESS TO HEALTH RECORDS AND COMPLAINTS. (a) Except as provided by Subsection (b), a covered entity shall prominently post on the entity's Internet website and at any entity facility detailed instructions for a consumer to:
(1) request the consumer's health care records from the entity;
(2) contact the disciplinary or licensing authority for the covered entity; and
(3) file a consumer complaint as described by Section 181.103.
(b) This section does not apply to a covered entity that conducts claims processing, data processing, data analysis, utilization review, or billing on behalf of another covered entity that provides health care services directly to consumers.
Added by Acts 2025, 89th Leg., R.S., Ch. 650 (H.B. 4224), Sec. 1, eff. September 1, 2025.